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CDG have been providing Professional 3D Printer Support services since 2003. We employ a large team of certified engineers to support you on and off site via service centres in Derby and Alton in Hampshire. CDG are the UK’s only 3D Systems Advanced Certified Partner, received for our professionalism and expert 3D Printer support, as provided for our customers.
We are UK partners for 3D Systems, AMT, Concr3de, Fusion, Inkbit, Intamsys, Omni, PostProcess & Sinterit and offer comprehensive 3D Printer support services, spare parts and consumables for both current and legacy models.
The list of 3D Printers we support, maintain & service includes:-
The support services we offer include:
The 3D software we support & maintain includes:
We can train your staff on all aspects of 3D Printing including:-
For more information on our training programme:-
We pride ourselves on offering an open, professional and efficient 3D printer support service, and the following are hallmarks of our support service:-
Our computerised case system ensures that whenever there’s a support enquiry, we record full details of the problem and the steps taken to solve it. We take great care to respond to every single enquiry, and when time must be taken for problem diagnosis or the arrival of spare parts, we make sure to be proactive at keeping our customers fully informed.
We pride ourselves on offering the most transparent 3D printing support service in the UK. We’re open about every stage of the support process, and we don’t want to tie our customers in knots with obscure language or confusing small print.
Often, when a professional machine requires servicing, time can be lost waiting for the arrival of spare parts. CDG hold all key spare parts in stock to ensure a rapid response: for common issues, that enables us to begin working on your machine straight-away. We also stock all key consumables, allowing us to offer next working day delivery, so long as a material is in-stock and ordered by 3pm.
Having supported 3D printers since 2003, we have many years of experience to share with our customers. All of our engineers are certified and are trained by the equipment manufacturers to the highest level of competency. We can test and replicate issues via the large portfolio of 3D printers located at our UK service centre.
CDG operate throughout the UK & Ireland.
Email: support@cdg.uk.com
Tel:
